The reason i released that particular report is that i saw a discussion somewhere (Reddit or the winadmins slack) on that people outside the Configmgr team never use reports or any other means of staying updated on how well the clients are managed.
I can understand that for a sysadmin/manager that don't work with Configmgr on a daily basis the wall of reports with vague names can be confusing and hard to use.
Half of the solution to this is creating custom reports that are easy to use and read, the other part of the solution is subscriptions. I don't expect that the users them self are going to find the relevant reports and setup subscriptions ,I create the subscription for them.
We have 18-19 sites that have their own local IT-staff ,they get the "Collection Summary" report for their site(Collection) by email every Monday. I also have a few other reports that i send out on a regular basis.
Some of them are just lists of things that are broken. I call them "fix lists" that are so simple that anyone can start working on them ,they don't have to be an Configmgr expert and know where to find deployment errors in the console.
The report bellow is sent to the helpdesk team leader every Monday ,he then splits it into support cases for the team to take care of.
The picture is the actual list that will be sent out tomorrow. It used to be loooong ,but after we started doing this it has shrunk down to 8 machines.
In our experience 1603 errors needs to be fixed manually, but a lot of the other error codes sort them self out. That's why I only list 1603 errors.
1603 Errors report. The color squares are indicators for when the machine last was online. (start working on the green ones ,the red ones are of the network.) |
Here is another example of a fix list that i send to the helpdesk. All computers that have a Windows Update that's in an error state.
Lot if these reports are ugly ,I haven't bothered making them look good.
Windows Update Errors for a Collection. |
The reports i send to the helpdesk and other IT people tend to be error focused. This is stuff you need to fix!
please can you share these reports
ReplyDeleteNice reports, I have a report for 1603 errors, but it's not something i dare to forward to my support team. Yours are alot more user friendly :) care to share?
ReplyDeleteThank you so much for this wonderful article really!
ReplyDeletesccm asset management
upgrade from ie8 to ie11
its been a year since your last report )-:
ReplyDeleteCan you please share your "Application Deployment Successrate" report?
ReplyDeletethanks
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